When you reserve service, we will ask you to complete a Houseguard Service Agreement which you will find on this website. This will provide us with the information to follow up in case of an emergency, select the sitter most suited to your needs and payment method most convenient to you.
Our sitters are carefully selected, have provided a Criminal Records Check, are competent and reliable, fully bonded and insured for your peace of mind.
Once assigned, your sitter will contact you to arrange an in-home visit. They will review the care required and pick up the key at no extra cost to you.
When you book service again, we like to assign the same sitter, subject to availability, since he or she has provided care previously and already knows your home and unique needs.
Unmarked vehicles are driven for your protection. However, you may see our office staff driving a vehicle decaled with Houseguard.
Feel free to give us a wave and say hello!
A Personalized and Convenient Service
All inquiries and bookings may be conveniently made by telephone or email.
We accept most major credit cards, Interac E-Transfers & cheques.